Wendy Feliciano is in the Army Reserve and is a sergeant in the New York Police Department. After 10 years of loan payments, she was told she was in the wrong repayment plan to qualify for the Public Service Loan Forgiveness program. “This is a complete scam,” she says.

Wendy Feliciano is in the Army Reserve and is a sergeant in the New York Police Department. After 10 years of loan payments, she was told she was in the wrong repayment plan to qualify for the Public Service Loan Forgiveness program. “This is a complete scam,” she says.