Cox is the only full-time member of the quick-response team. A drug user’s turnaround is rarely quick, she finds, but still she returns with offers of help. It seems to be working. Overdose calls are down by about a third since the teams began making visits last year.

Cox is the only full-time member of the quick-response team. A drug user’s turnaround is rarely quick, she finds, but still she returns with offers of help. It seems to be working. Overdose calls are down by about a third since the teams began making visits last year.