Ithaca: Community Dispute Resolution Center, Inc.

All of the CDRC services you’ve come to rely on, including intake services, mediation, conciliation and conflict coaching and much more are still available but you won’t need to travel to our office. You can access them from the safety and comfort of your home.
Here is a list of our services that are currently available using our Remote Services options:

Intake

• Intake services consist of gathering information, discussing the conflict and CDRC’s services that can be helpful in the situation. This service can be done via zoom, email, phone or text.

Mediation

• Mediation provides the opportunity to present your views, discuss and explore concerns, improve communication, work toward mutual understanding, define next steps, and if you choose, resolve your conflict. This service can be done via zoom or phone.

Conciliation

• Conciliation is a process that works for parties who have worked out the terms of a solution and need a third party (usually staff) to act as a go-between, assisting parties in creating appropriate documentation as needed. Although courts are currently closed, CDRC staff can help create court documents to submit to the court. This service can be done via phone or email.

Conflict Coaching

• Conflict Coaching Conflict coaching consists of a one-on-one private and confidential process with a trained coach to help discuss a difficult situation.  It’s an opportunity to talk about and examine a conflict situation and make clear and informed decisions in a neutral space. This service can be done via zoom or phone.